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Frequently Asked Questions
- Q: Your printed advertisement has a great deal! Can I get this same offer if I order online?
- Q: Do you have any special offers for reorder customers?
- Q: Do you have any special offers for first-time customers?
- Q: Do you guarantee your checks?
- Q: There's a printing error on my checks. Will Bradford Exchange Checks® fix it free of charge?
- Q: I received the wrong check design. Will Bradford Exchange Checks® re-print the correct design free of charge?
- Q: Your printed advertisement has a great deal! Can I get this same offer if I order online?
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A: Yes, if you are a first time customer. Look on the advertisement for the "Offer Code" found in the coupon box and click here to apply the code to your online order.
Don't have an ad? Click here to learn about our Internet Special Offer!
Top of Page - Q: Do you have any special offers for reorder customers?
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A: Yes, we do! We greatly value our reorder customers, and want to encourage you to bring your business back to us again and again. You'll always save up to 70% off bank check prices! With special customer reorder offers, our exceptional customer service and the high quality of all our products, we're dedicated to earning and keeping your loyalty. To take advantage of our current online reorder offer, click here to log in as a reorder customer and follow the simple instructions to get your best pricing.
Top of Page - Q: Do you have any special offers for first-time customers?
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A: Yes we do! To introduce you to our value, assured check security and exceptional customer service, for a limited time we're offering an outstanding introductory offer. Click here to view our Internet Specials for New Customers!
Top of Page - Q: Do you guarantee your checks?
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A: Our 100% Guarantee ensures the quality of the checks, that they meet or exceed all standards established by the American National Standards Institute (ANSI), and that they will be fully accepted at your financial institution. However, you are responsible for ensuring that the information printed on your checks is accurate.
Top of Page - Q: There's a printing error on my checks. Will Bradford Exchange Checks® fix it
free of charge? -
A: If the printing error is ours, then we will gladly replace your checks at no charge. If you notice a printing error, please call Customer Service at 1-866-285-2334.
Customer Service Hours:
Monday - Friday
7:00 AM - 10:00 PM CTSaturday - Sunday
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7:00 AM - 9:00 PM CT - Q: I received the wrong check design. Will Bradford Exchange Checks® re-print the correct design free of charge?
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A: If the error is ours, then we will gladly replace your checks at no charge with the correct design. However, you may notice that the colors on your printed checks appear softer than they did on your computer screen. This is not an error. It ensures that your handwriting will be legible on your checks and that they can be easily scanned by your bank.
If we are replacing your checks, please feel free to use the checks you have until your new ones arrive. If you received the wrong check design, please call Customer Service at 1-866-285-2334.
Customer Service Hours:
Monday - Friday
7:00 AM - 10:00 PM CTSaturday - Sunday
Top of Page
7:00 AM - 9:00 PM CT
